Get in touch
We're a small UK team and we read every message. We usually reply within one working day, and faster in December.
Helpful to include
- Your order reference (it's in your confirmation email).
- The email address you ordered with.
- What went wrong, or what you'd like to change.
Need to change a call?
You can move or cancel a call for a full refund up to 24 hours before it's booked. Just email us with your order reference.
Delete your data
We delete your child's details automatically 30 days after delivery. If you'd like them deleted sooner, email us and we'll do it.